The Hub — Product updates https://viewsite.me/updates New features, network changes, and rep resources from The Hub. en-us Fri, 28 Aug 2026 12:00:00 GMT Training videos now have a public production list https://viewsite.me/updates#training-video-queue https://viewsite.me/updates#training-video-queue Rep support Fri, 28 Aug 2026 12:00:00 GMT Rep Support has a new "Videos coming soon" space showing every walkthrough currently in production, fed straight from our internal ticket list. Reps can now see exactly which training videos are being made instead of wondering whether a request landed.

Anything our team marks as in production shows up automatically in the Videos coming soon section on the Rep Support page.

Requests still go through the same form at the bottom of that page.

]]> Onboarding request standards added to rep training https://viewsite.me/updates#onboarding-request-standards https://viewsite.me/updates#onboarding-request-standards Onboarding Wed, 26 Aug 2026 12:00:00 GMT Clinic naming rules, a do/don't checklist, and when a DP Customer Id is required are now documented in the rep training space. Whatever a rep types is entered exactly as submitted — no spelling, punctuation, or capitalization cleanup on our end.

New onboardings don't need a customer ID; requests on an existing account always do.

Customer IDs appear on the account as DP Customer Id and clinics can find their own on the Partner Resource Hub.

]]> DiRx vetting and certification answers added to the FAQ https://viewsite.me/updates#dirx-faq-resources https://viewsite.me/updates#dirx-faq-resources FAQ Thu, 20 Aug 2026 12:00:00 GMT Three new FAQ entries cover the DiRx vetting process, licensing and certifications, and how bulk purchasing and chain of custody work. The FAQ now explains how partner pharmacies are vetted before joining the network.

Certification coverage includes 50-state licensure, DEA registration, and LegitScript accreditation.

Bulk purchasing answers describe chain of custody from manufacturer to clinic.

]]> Interactive pharmacy and licensing map https://viewsite.me/updates#pharmacy-map-licensing https://viewsite.me/updates#pharmacy-map-licensing Network Wed, 05 Aug 2026 12:00:00 GMT The nationwide map shows every partner pharmacy with pins, a legend, click-to-zoom states, and state-by-state permit numbers. Click any state to zoom in and see which pharmacies hold a permit there.

The pharmacy drawer lists partners with their brand colors and details.

Licensing data syncs automatically so the map stays current.

]]>